Term and Conditions

At ComforChairs, we’re committed to providing quality furniture products and ensuring a transparent, comfortable shopping experience for our customers worldwide.

1.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our website and make purchases. By using our site, you represent that you meet these requirements.

1.2 Account Creation

While you can browse our site without an account, you will need to create an account to make purchases. You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly updating your information if it changes

2.1 Product Information

We specialize in comfortable, functional furniture including:

• Bean Bags
• Folding Chairs
• Folding Tables
• Game Tables
• Gaming Chairs

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or design may occur due to manufacturing processes or display settings on your device.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If a product becomes unavailable after you place an order, we will notify you and cancel the item from your order.

3.1 Order Process

Placing an item in your cart does not reserve the product or price. We only consider an order confirmed when we send you an order confirmation email. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.

3.2 Pricing

All prices are shown in US dollars. While we strive for accuracy, pricing errors may occasionally occur. If we discover an error in the price of a product you ordered, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you are authorized to use the payment method. All payments are processed through secure encryption technology.

4.1 Order Processing

We process orders within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order ships.

4.2 Shipping Methods and Timeframes

We offer two shipping options:

• Standard Shipping: Carrier DHL or FedEx, 10-15 business days after shipment, $12.95
• Free Shipping: Carrier EMS, 15-25 business days after shipment, free on orders over $50

4.3 Shipping Limitations

We ship globally but cannot deliver to some Asian countries and remote areas. Delivery times may vary during holidays and peak seasons. Any delivery dates provided are estimates only.

4.4 Receipt of Goods

Upon delivery, please inspect your products for any visible damage. If you notice any damage, please note it on the delivery receipt and contact us immediately at [email protected].

5.1 Return Eligibility

We accept returns and exchanges within 15 days of delivery. To be eligible for a return, your item must be:

• In its original condition
• Unused and unassembled
• In the original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

5.2 Non-Returnable Items

Due to hygiene reasons, we cannot accept returns or exchanges on bean bags that have been removed from their original packaging or show signs of use. All bean bag sales are final once opened.

5.3 Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Provide your order number and reason for return/exchange
3. We’ll email you a return authorization number and instructions
4. Package the item securely in its original packaging
5. Ship the item back to us at the address provided

5.4 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service and purchasing shipping insurance.

5.5 Refunds

Once we receive and inspect your returned item, we will process your refund within 3-5 business days. Refunds will be issued to the original payment method. Please note:

• Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days for the refund to appear on your statement
• PayPal: 3-5 business days for the refund to process
• Shipping fees are non-refundable for changed mind returns

5.6 Exchanges

To exchange an item for a different size or color, follow the return process above. Once we receive your returned item, we will ship the replacement product. Standard shipping charges will apply for the new item.

5.7 Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately at [email protected]. We will arrange for a free return shipment and send a replacement product at no additional cost.

All content on this website, including text, graphics, logos, images, and software, is the property of ComforChairs by Amazon Basics Furniture Shop or our content suppliers and is protected by international copyright laws. The “ComforChairs” name and logo are trademarks of our company.

You may not reproduce, distribute, modify, or republish any content from this site without our prior written permission. You may download or print content for personal, non-commercial use only, provided you keep all copyright notices intact.

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Post or transmit any harmful, offensive, or inappropriate content
• Impersonate any person or entity
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any part of the website
• Use any automated systems to extract data from our website

We reserve the right to terminate your account and access to our website for violating these terms.

To the fullest extent permitted by law, ComforChairs by Amazon Basics Furniture Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or products

Our total liability for any claims related to these Terms or your use of the website shall not exceed the amount you paid for products in the six months preceding the claim.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising from these terms or your use of our website shall be resolved in the state or federal courts located in Alameda County, California.

If you have any questions about these Terms and Conditions, please contact us: